Refund Policy

This Refund Policy explains when refunds may be available for StampCraft paid subscriptions. All prices are listed in Indian Rupees (₹).

Payments are processed securely by Dodo Payments. Refund eligibility depends on your plan, billing cycle, and the circumstances described below.

The Taster (free) plan does not involve payment and is not subject to refunds.

Monthly subscriptions: if you cancel a monthly plan, you retain access until the end of the current billing period. We do not provide partial refunds for unused days within a billing cycle unless required by law or explicitly approved by our support team.

Annual subscriptions: if you cancel an annual plan early, your subscription remains active until the end of the paid term. Refunds for unused months on annual plans are generally not provided unless required by law.

We may issue a refund at our discretion in cases such as duplicate charges, billing errors, or significant service outages caused by StampCraft that prevented reasonable use of paid features.

If you believe you were charged in error, contact support@stampcraft.in within 14 days of the charge with your account email and transaction details.

Refunds are not available for change-of-mind cancellations after a billing period has started, for accounts terminated due to Terms of Service violations, or for custom enterprise arrangements unless stated in your contract.

Approved refunds are returned to the original payment method used at checkout. Processing times depend on your bank or payment provider and may take 5–10 business days.

If a refund is issued, access to paid features may be removed immediately or at the end of the refunded billing period, depending on the case.

For refund requests or billing questions, email support@stampcraft.in with your business name, account email, and payment reference.